• Client Care Specialist (CSR)

    Posted: 11/25/2025

    Client Care Specialist (CSR)

    Join a Modern, Fast-Growing Insurance Agency

    Are you ready to start a meaningful career in a fun, modern, and fast-evolving industry? Do you enjoy helping people, staying organized, and being a part of a team that values growth and creativity? Our agency is expanding, and we're excited to welcome the next generation of Client Care Specialist (CSRs)! We've invested heavily in new systems, upgraded processes, and tools built for today's workplace - giving you everything you need to succeed. No insurance experience required. We provide full training and state licensing!

    What You'll Do
    • Assist new clients with friendly, organized onboarding
    • Help prepare applications and guide clients through the process
    • Support clients with updates, policy changes, and service requests
    • Prepare information for agent appointments and account reviews
    • Keep client files and internal systems updated
    • Communicate with partners and carriers to ensure smooth processing
    What We're Looking For
    • Positive, upbeat energy and strong communication skills
    • Ability to multitask and stay organized
    • Comfort using modern software tools
    • A team-player mindset with a desire to grow
    • Motivation to learn new things and take pride in your work
    Why You'll Love Working Here
    • A fun, supportive, and growth-minded agency culture
    • Modern systems that make your job easier (no outdated processes!)
    • Full training and licensing provided
    • Clear career paths and development opportunities
    • The chance to be part of an agency built for the *new age* of insurance
    If you're ready to join a forward-thinking agency where your ideas, growth, and success matter - we'd love to meet you! Call us at 248.414.1523 and let's see if Secure can work for you.